ForexCFDs is moving to a new home: Finsa Pty Ltd

The regulated entity under which ForexCFDs is operating changed from Sirius Financial Markets Pty Ltd (AFSL: 439907) to Trade Nation Australia Pty Ltd (AFSL: 422661) (previously known as Finsa Pty Ltd). If you wish to continue trading with ForexCFDs, we need your consent to transfer your client funds previously held with Sirius to Trade Nation.
If you did not transfer before and wish to transfer now, please read the declarations below, and click ‘REQUEST TRANSFER’ to indicate your consent.
You will experience little to no disruption with your trading; the platform, brand and service will remain the same. The only difference is that you will experience better spreads and save on your costs of trading, under Trade Nation’s AFSL.

Declarations

• I have read and understood the following:
Client Agreement
Product Disclosure Statement,
Financial Services Guide and
Target Market Determination.
• I have read and understood the Privacy Policy.
• I understand the risks of trading in CFDs and have read the Risk Disclosure Notice.
• I understand that any client funds held on my account will be transferred from the Client Money Account of Sirius Financial Pty Limited to the Client Money Account of Finsa Pty Ltd.



Frequently Asked Questions

Who is Finsa Pty Ltd?
Finsa is an Australian-based company that has been trading since 2009, under its various brand names including Core Spreads, Trade Nation and TradeDirect365.
Finsa is aiming to challenge the industry’s norms by being transparent, honest and customer-centric. Finsa offers a wide range of markets with tight spreads and exceptional customer service.

Sounds great but I have some more questions…

I want to transfer but I’ve forgotten my ForexCFDs username/password
If you have forgotten your ForexCFDs account details, you can click on the forgot account details links, or contact our customer support team by telephone on (02) 8210 5225 or via email on clientservices@forexcfds.com.au. We will need to verify your details in line with our data privacy process.

Where is Finsa regulated?
Finsa is regulated by the Australian Securities and Investments Commission (ASIC) in Australia, under Australian Financial Services Licence no. 422661.

Why are you changing?
Finsa’s values strongly align with ours. They share our aim of bringing cost-effective trading and top-quality customer service to you.

Will my account stay the same?
Yes, your account will stay the same. You will be trading on the same platform, and your ability to access Smart Charts will remain unchanged.

What if I don’t want to transfer my account?
On 12 March 2022 at 9am (AEDT), all the open positions on your account will be closed at the prevailing market price and you will not be able to open any new positions on your account. Your account will remain frozen until your client funds are returned to your designated bank account or you consent to transfer.

Is my money safe?
Finsa is a regulated entity with strict client money obligations. Your funds will be held in a Client Money Trust Account with a Tier 1 bank, WestPac, in Australia. Funds are available for you to withdraw at any time.

Who will be my account manager?
You will still receive the same excellent customer service from one of our friendly customer service team. You can ask for them by name or send them an email as you have done in the past. We will always get back to you and answer your questions as soon as possible.

What happens to my open positions?
If you provide consent to move your client funds, all of your open positions will be re-booked to your account under Finsa’s AFSL at the same price that they were closed out on your account under Sirius’s AFSL on 12 March 2022. Please note that you will realise any profits or losses on those positions on your account under Sirius at that point. Any stop losses or limit orders associated to your open positions will be transferred and any independent orders will be moved.

What happens to my trading history?
All your trading history will remain available to you through the platform.